Process related FAQs

What if I have follow-up questions after the initial resolution? Feel free to reach out to us with any follow-up questions. We’re here to provide ongoing support and ensure your satisfaction with the resolution. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will […]

Are your specialists experienced in various digital marketing platforms? Yes, our specialists are well-versed in a range of digital marketing platforms, ensuring effective issue resolution across different platforms. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive the payment link for […]

Do I need to provide access to my digital marketing platform for query resolution? No, our specialists will guide you through the resolution process via screen-sharing during the call. Access to your platform is not required. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? […]

What is the expected timeframe for Critical Fixes? Critical Fixes involve a detailed resolution process and may take between 3 to 7 days, depending on the complexity. We prioritize a thorough solution. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive […]

What is the turnaround time for Moderate Fixes? Moderate Fixes typically have a turnaround time of 24 hours. We’ll ensure a comprehensive solution is provided within this timeframe. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive the payment link for […]

Can I get my query resolved immediately? Yes, for Quick Fixes, we aim to resolve the issue immediately during the same call. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive the payment link for my query? What happens after I […]

What happens after I make the payment? Once payment is confirmed, you can select a suitable time slot using Calendly. We’ll then engage in a call to address and resolve your query. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive […]

How will I receive the payment link for my query? Once we evaluate your query, we’ll send you a payment link via email, enabling you to proceed with the chosen Fix option. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive […]

What determines the complexity level of my query? Complexity is determined by the extent of the issue’s impact and the resources required to resolve it effectively. Related Articles: How does your digital marketing query resolution service work? What determines the complexity level of my query? How will I receive the payment link for my query? […]

How does your digital marketing query resolution service work? Our process involves submitting your query via chat or email. We evaluate the complexity of the issue and send you a payment link based on its severity: Quick Fix, Moderate Fix, or Critical Fix. Related Articles: How does your digital marketing query resolution service work? What […]