CM360

What is the process to obtain WebM transcode for video creatives in CM360? Although WebM transcodes are no longer supported, you can still obtain WebM transcodes by following the steps below: Contact your creative developer and acquire WebM format creative assets. Upload the video files in CM360. Access the creative properties and disable all MP4 […]

Help! My Default ads serving! LE360 support teamDefault ads serve when no other ads can serve. Here are some reasons this can happen: Your standard ads are not scheduled to serve. Check the ad start and end dates for your placement. Make sure that these dates are correct. If the ad start date is in […]